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Kala Life® Privacy and Protections Policy

At Kala Life®, your privacy and security are our top priorities. This Privacy and Protections Policy outlines how we collect, use, and safeguard your information, ensuring a trustworthy and secure experience. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:
- **Personal Information**: Name, email address, phone number, billing and shipping address, payment details.
- **Health Information**: Fitness goals, health-related data (only as provided by you for program customization purposes).
- **Usage Data**: Information about your interactions with our website, including IP addresses, browser type, and usage patterns.

2. How We Use Your Information

The information we collect is used to:
- Customize and deliver fitness and nutrition programs.
- Improve our services, website, and customer experience.
- Communicate with you regarding your programs, promotions, and updates.
- Process payments securely.
- Comply with legal obligations.

3. Protecting Your Information

We take the following steps to protect your data:
- Use of secure payment gateways for transactions.
- SSL encryption on all sensitive data shared via our website.
- Regular security updates and monitoring of our systems.
- Limited access to personal data only for authorized personnel.

4. Sharing Your Information

We do not sell, trade, or share your personal information with third parties except:
- When necessary to provide services (e.g., payment processing).
- As required by law or to protect our rights and the safety of others.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:
- Enhance user experience on our website.
- Track website usage for analytics and improvements.
You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to:
- Access and review the personal information we hold about you.
- Request corrections or updates to your data.
- Request deletion of your personal information, subject to legal and contractual obligations.
- Opt out of marketing communications at any time.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent.

8. Updates to This Policy

We may update this Privacy and Protections Policy from time to time. Changes will be posted on this page with the updated date. Continued use of our website and services signifies your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy and Protections Policy, please contact us at:
- kalalife.active@gmail.com: SUBJECT: “privacy@kalalife.com”

10. Data Retention Policy

Personal information is retained only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. Upon program completion, data may be anonymized for statistical analysis or securely deleted.

11. Third-Party Services

We use third-party services to process payments, deliver services, and analyze website performance. These providers are contractually obligated to protect your data and use it solely for their intended purpose.

12. Security Incident Response

In the unlikely event of a security breach, we will promptly notify affected users and take necessary steps to mitigate risks, in compliance with applicable laws.

13. International Users

If you access our services outside the United States, please note that your data may be transferred to and processed in the U.S., where privacy laws may differ from your local jurisdiction.

14. Fitness & Health Disclaimer

The information provided in our programs is not intended to replace professional medical advice, diagnosis, or treatment. Always consult your physician before beginning any fitness or nutrition program.

15. Dispute Resolution

In the event of a dispute regarding this policy or our services, we encourage clients to contact us directly to seek a resolution. If unresolved, disputes will be handled under [Local Jurisdiction].

16. Testimonials and Content

With your explicit consent, we may feature your testimonials, photos, or fitness progress on our website or promotional materials. No identifying details will be shared without permission.

17. Opt-Out Policy

Users can opt out of marketing communications or revoke their consent for data use at any time by contacting us at kalalife.active@gmail.com



Copyright © 2024 Kala.Life ® - All Rights Reserved.

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